This page describes the promotional and informational scope of the website and the general conditions for coordinating remote medical care.
Important separation: The website serves to inform, guide and facilitate contact. The medical consultation, the issuance of prescriptions, orders, certificates or Electronic medical sick leave certificate (LME), and the corresponding clinical record are carried out during medical care and through the professional's internal clinical systems.
This site is a promotional and informative page for the telemedicine service of Dr. Dino Alberto González Carvajal, Physician, SIS Registry No. 3636.
The information published does not constitute diagnosis, personalized treatment or replace a medical consultation.
Initial coordination can be carried out through the site's own agenda, WhatsApp, email or other informed channels. The calendar shows actual availability and records the time only after successful confirmation.
The contact method—video call through WhatsApp, telephone call or to be coordinated—is agreed upon according to the need for care.
Telemedicine makes it possible to evaluate multiple reasons for general medicine consultation. Before starting, the patient must receive sufficient information about the modality and consent to remote care. Not all health problems are suitable for remote care.
The doctor may recommend in-person care, referral, examinations, subsequent monitoring or going to the emergency room if the case requires it.
The Dr. Dino González, as a qualified Physician, can issue legal medical documents during the consultation when appropriate according to clinical evaluation and applicable regulations.
The issuance of these documents is not automatic by requesting a consultation; It always depends on the medical evaluation.
Telemedicine is not intended to replace emergency services. In the event of severe chest pain, respiratory difficulty, loss of consciousness, acute neurological signs, significant trauma, life-threatening, suicidal ideation or other serious situation, you should immediately go to an in-person emergency service or call 131.
The patient must provide true and complete information, report relevant history, allergies, medications, previous illnesses and any important change in their health status.
You must also have a connection, device and minimum communication conditions to provide remote care.
The reservation ensures space and payment is made by transfer before care: $30,000 for a complete medical consultation and $20,000 for continuity evaluation, prescriptions or documents. The issuance of documents depends on clinical judgment. The attention is particular to members of Fonasa; A receipt is provided to request reimbursement in Isapre or complementary insurance, subject to coverage.
Review of examinations or initial therapeutic adjustment of the same care is included at no cost during the first 7 days. After that period, the follow-up check is worth $20,000.
To request rescheduling or refund of the transferred amount, notice is required at least 2 hours before the scheduled time.
If the video call is interrupted, it is continued by phone call to the informed cell phone. If it is also not possible to communicate due to network failures, it will be rescheduled in the first available space at no additional cost.
The addresses cover Calera de Tango, Lo Herrera and San Bernardo Sur: $60,000 from Monday to Friday between 09:00 and 19:00, and $80,000 outside of those hours, weekends and holidays. Sector and availability are confirmed before booking.
Information on the site may be updated to reflect changes in hours, contact channels, operating conditions, regulations or service improvements.
Official sources: Law No. 20,584, Circular No. 514 on telemedicine and Technical Standard No. 237.
